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December 15, 2019 |
Reviewer:
Agnes Foos from La Canada, CA United States
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I had a hard time with the computer on the day I placed my order. I just could not get it to accept my credit card information. I called in to ask for help and Masaki answered the phone. I told him what happened and asked him to give me help to fix the problem. He was so kind he said, "Let me take your order. Sometimes, computers are stupid." I started laughing and so did he. He sent me some samples that he selected. I was so taken back by his kindness, professionalism, and his sense of humor. Masaki made my day. Now I have his quote about computers on my frame and look at it whenever I get frustrated with the computer. What a gem he is. I am grateful.
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